FAQs

- If you are experiencing issues with your device, parents can submit an IT ticket by emailing [email protected].

-> Please also include your name, email, student's name, and issue.

- If you are experiencing issues with your device, parents can submit an IT ticket by emailing [email protected].

-> Please also include your name, email, student's name, and issue.

- If you are experiencing issues with your device, students can submit an IT ticket by emailing [email protected].

-> Please also include your name, email, and issue.

- Teachers and staff can submit an IT ticket by emailing [email protected] or by logging into the ticketing system located on your Clever dashboard.

- Students K - 2nd will receive a touchscreen tablet device, charger, and QR code allowing them to log into their device.

- Students 3rd - 8th will receive a Chromebook laptop device, charger, and password for logging into their device.

- Students 9th - 12th will receive a Chromebook laptop device, charger, and password for logging into their device.

Yes, students can receive a loaner device in the instance they forgot theirs. Students that receive a loaner device and/or charger because they forgot their device and/or charger must return them at the end of the school day before leaving. They will be held responsible for the care of any loaner device and/or charger assigned to them as if it was their regularly assigned device and/or charger. Students may receive a loaner device if theirs is currently under maintenance.

Students will have access to a Clever dashboard which will provide them with access to all the learning materials they will need.

- Please submit a ticket (see reaching out for tech support FAQ for more information).

- Teachers and staff can either submit a ticket or call (717)262-7407 for support on remote days.